Myvision attaches great importance to product quality and aims to bring better user experience to customers. We're confident in the quality of our product that we offer 2 Year Replacement Service. If the product does not work within two years, it can be replaced with a new one.

Food grade water pump, BPA free, no toxic, no smell, with a USB rechargeable battery - fits for 3-5 Gallon water bottle and other standard size bottles. Makes Life Easier and Better!

• What should I do if my water pump doesn't work?

  Please let us know through Amazon's Myvision store, you don't need to send it back, Myvision store to directly replace it with a new one for you !

• How long is the replacement service effective?

  You can enjoy replacement service within two years after purchasing the water pump, and you don't need to spend extra money.

• What size of bottle is the pump suitable for?

  We have provided a food grade water bottle cap as a gift, which can help us install the water pump in standard sized 3-5 gallon bottles.

• Need to charge before use?

  Yes, Please use a charging block below 5W to charge it and NO fast charger please.

• Can the pump work while charging? What should I do if the pump don't charge or if it's damaged?

  The pump can also work while charging. If the pump cannot be charged or is damaged, you can inform us through the Amazon Myvision store within two years to replace it with a new one.